Privacy Policy

1. Information We Collect

When you place an order with Under Axe via Facebook Messenger, we may collect the following information:

• Your name and Facebook profile information
• Order preferences (t-shirt size, colour, artwork specifications)
• Shipping address for delivery
• Communication history related to your order via Messenger

2. How We Use Information

We use collected information to:

• Fulfil and deliver your custom t-shirt orders
• Communicate with you about order status and updates
• Improve our products and services
• Respond to your questions and requests

3. Data Storage and Security

Orders are managed via Facebook Messenger. Payment details are handled through Messenger transactions or bank transfer. We do not store payment card information on our servers. We take reasonable measures to protect your personal information from unauthorised access or disclosure.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is only used for the purpose of fulfilling your orders and communicating with you about our services.

5. Data Retention

We retain order records for fulfilment and customer support purposes. If you wish to have your data removed, please contact us via Facebook Messenger and we will process your request promptly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data

7. Third-Party Services

Our ordering process uses Facebook Messenger, which is governed by Meta's privacy policy. We encourage you to review Meta's privacy practices for information on how they handle your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via our Facebook page. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please reach out to us via Facebook Messenger.